FAQ

1. How long does shipping take, and how are large items shipped?

  • Processing: In-stock items ship within 5-7 business days . Made-to-order items require additional production time (typically 2-8 weeks, stated on product page) .

  • Shipping: Smaller items (dining chairs) may ship via parcel carrier. Dining tables and sideboards ship via freight carrier (LTL) .

  • Freight Delivery: The freight carrier will contact you to schedule a delivery appointment . Standard delivery is curbside or threshold (doorstep).

2. What are your shipping costs?
Shipping costs are calculated based on your ZIP code and item dimensions/weight. These are separate freight charges shown at checkout . Free standard shipping may be available on qualifying orders.

3. Do you offer White Glove delivery?
Yes, White Glove delivery is available for an additional fee . This service includes:

  • Delivery to your room of choice

  • Unpacking and placement

  • Basic assembly

  • Removal of packaging materials 

4. Do items require assembly?

  • Dining Tables: Most require assembly (attaching legs, extensions). Instructions and tools are included.

  • Dining Chairs: Some require assembly (attaching legs or backs).

  • Sideboards: Typically require assembly (attaching legs, doors, or hardware).
    White Glove delivery includes basic assembly .

5. What materials are your products made of?

  • Dining Tables: Hardwood, oak veneer, marble, glass, metal, engineered wood .

  • Dining Chairs: Wood, metal, upholstery (leather, fabric, velvet) .

  • Sideboards: Solid wood, wood veneer, engineered wood, metal accents .

6. What are the seating capacities for your dining tables?
We offer tables in various sizes:

  • 4-Person Tables: Ideal for smaller spaces

  • 6-Person Tables: Standard family size

  • 8-Person Tables: For larger gatherings 

  • Extendable Tables: Feature leaves that expand to accommodate additional guests 

7. What are the most popular styles and colors?
Current trends include:

  • Styles: Modern, Scandinavian, Minimalist, Traditional, Industrial 

  • Colors: Black, white, brown, natural wood tones 

  • Materials: Marble-look finishes, rattan/wicker accents, mixed materials 

8. How do I care for my dining furniture?

  • Wood: Dust with dry cloth; wipe spills immediately; use coasters; avoid direct sunlight .

  • Upholstery: Vacuum regularly; spot clean with appropriate cleaner based on fabric code (W, S, SW) .

  • Glass: Clean with glass cleaner and soft cloth.

  • Metal: Wipe with damp cloth; dry thoroughly.

9. What is the weight capacity of your furniture?

  • Dining Chairs: Typically 250-350 lbs. Check specific product specifications.

  • Dining Tables: Varies by design. Ensure table can support the weight of dinnerware and serving pieces.

10. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through partners like Affirm or Klarna for larger purchases.